We are here to help you

We continue to monitor the latest updates regarding coronavirus disease (COVID-19). We want to reassure you that we’re here to help with any financial services you need during these difficult times. You can count on IBEW & United Workers FCU to be there.

Access to your money

The safest and easiest way to access your money 24 hours a day during this outbreak is through our online banking services. If you do not have it on your mobile phone, now is a good time to download our app (Apple or Android) or sign up for online access visit at our website.  Our ATM is open 24/7 at the branch for your convenience.  Our contact center is available Monday – Thursday 9 am – 5:30 pm and Friday 9 am – 6 pm.

If you need to visit our branch, our drive up is open Monday - Thursday 9 am - 5:30 pm and Friday 9 am - 6 pm. Our dedicated staff remains onsite and stands ready to help with any needs.  While our lobby is now closed, we encourage you to use the drive through, night drop or ATM. Our branch is being fully sanitized and we are following the latest public health protocols and directives to keep our employees and members safe.

If you’ve been financially impacted by this pandemic, our staff is prepared to discuss your options and help guide you through these uncertain times. Now, more than ever, we are here to support members like you.  Please contact one of our Relationship Officers at 503.253.8193 x340 they are here to help find the best solution for your situation.

Protect yourself from cyber scams

It is important to note that if we reach out to you, we will NEVER ask for confidential information such as your name, password, personal identification number (PIN) or other account information. You can review the Federal Trade Commission's advice for consumers to protect yourself from scams.

Promoting health and safety

We are proud to be a part of your lives and are honored by the trust you place in us. We are not only thinking about your financial security, but your health as well. We are working diligently to ensure we are utilizing the best health practices during this pandemic and staying up to date on the latest protocols and recommendations from public health authorities. Our number one priority is protecting the health and safety of our employees who are here to serve you.

Your money is safe, and your accounts are fully insured by the National Credit Union Share Insurance Fund (NCUSIF) up to $250,000.  There is no risk to keeping money in your account.

We’re here if you need any additional assistance

If you want to learn more about COVID-19, visit the CDC's resource center.  For the latest updates about COVID-19 and the credit union please visit our website.  Please take care of your health and we’ll take care of your money.  Do not hesitate to contact us for any assistance.   Be safe.