We are using technology to help protect you from getting fraud on your account.
Because of this fraud detection that we have in place, you may at some point get a call, text or email inquiring if you made a transaction. If you do receive a text, email or phone call asking you about a specific transaction and asking if you made the transaction, please respond to the inquiry. If you did make the transaction, this will help you quickly get your card unblocked and re-activated. If you did not make the transaction in question, this will help lock down the card faster, to stop more fraudulent transactions from hitting the account. The phone number that will appear for debit card transactions is 855-293-2456.
After hours: to report fraud, or report No fraud and unblock cards:
For Debit cards:
- Report Lost or Stolen- 888-297-3416 - Get assistance- 1-800-547-3260
Report Lost or Stolen or get assistance 1-800-808-6402
For additional fraud information click here.
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